January 5th, 2011
Here’s a press release from the city:
City Officials Urge Citizens to Update Their Contact Information in the Everbridge Aware™ Emergency Notification System
El Segundo, Calif. – January 5, 2011 – The City of El Segundo, CA, announced their switch from a previous notification system to what is being called “ALERT El Segundo”– one more way to protect, connect and inform citizens during critical events. By implementing the Everbridge Aware™ system, city officials, first responders, emergency personnel and agencies can now quickly and efficiently connect with businesses and the more than 16,000 citizens that reside in El Segundo. Alerts can be delivered anytime, anywhere, instantly across multiple communication devices—including cell phone, home phone, email, text messaging, fax, pager, PDA and more.
“We’ve had the system in place for more than one year and have successfully utilized it for a few situations, including shelter-in-place and police activity. It can also be used for inclement weather, emergency road closures, fires and more,” said Jeff Robinson, Emergency Management Coordinator, El Segundo Fire Department. “To get the most benefit from having such a comprehensive alerting system, we need all of our citizens to get involved. This system uses 9-1-1 data from registered landline telephones as a basis to contact residents, but does not include cell phones, IP phones, faxes, e-mails or SMS text contact numbers. To register these additional ways to be notified, citizens and businesses can go to the El Segundo web site (www.elsegundo.org), and click on the “ALERT El Segundo” button. There they can register their most recent contact information, and the priority order they prefer to be contacted. If we can’t reach our citizens, it limits our ability to provide them with crucial information to help keep them safe during a crisis.”
The system is based on a highly secure and reliable software-as-a-service (SaaS) technology that ensures it will work when other forms of communication aren’t viable. Additionally, this ensures that city officials, first responders and emergency personnel can get messages to recipients in a matter of minutes and seconds that can mean the difference between life and death.
All El Segundo Citizens and Businesses are encouraged to update their contact information as soon as possible.
About Everbridge
Everbridge (www.everbridge.com), a recognized leader in incident notification systems, merges technology with industry expertise to help millions of people communicate in a crisis, manage operational incidents and connect on a daily basis. The company’s notification platform and incident lifecycle communications model makes communicating to many as simple and effective as communicating to one.
Media Contacts:
Jeffrey R. Robinson, CEM
Emergency Management Coordinator
City of El Segundo Fire Department
Office: (310) 524-2252
Cell: (310) 505-0888
jrobinson@elsegundo.org
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